Hello Fellow Miniature Gardener!
We are Janit and Steve Calvo and we're based in the beautiful Pacific Northwest, in Seattle, Washington.
We are the complete opposite of a big company, so please be patient when contacting us. We are not open 24/7 nor do we have a team of telephone operators waiting to answer the phone at all hours of the day or night.
We also haven't come across any life or death emergencies in our miniature gardening career - ever - so if something is wrong with your order, your plants or your garden, we will take it seriously and get back to you as promptly as we can to make it right.
If we miss your call, leave a good time for us to call you back and we will!
Office Hours: Usually Monday thru Friday, 10am to 3pm or by chance. We are a mom & pop shop and have "day jobs" so we are no longer available to answer the phone. If we miss you and you want a call back, please leave us a message.
Office Phone: 2 0 6 - 3 5 2 - 0 4 9 4 <- Pacific Standard Time is 3 hours behind east coast time.
Email us anytime:
Customer Service: Steve@TwoGreenThumbs.com
All other queries: Info@TwoGreenThumbs.com
We appreciate you contacting us with these methods, instead of on our busy social media channels, so we can keep track and respond accordingly.
DAMAGED PLANTS DURING SHIPMENT? It's OK! They are guaranteed!
Our shipping methods are the best in the business and 98% of our shipments arrive in perfect condition.
If your plants have arrived in less than perfect condition - because sometimes life happens - please take a photo of it and the damaged USPS box and send them to us at firstname.lastname@example.org.
We have the right to choose either a refund or a replacement.
Thank you for Visiting!
Janit & Steve Calvo
2 0 6 - 3 5 2 - 0 4 9 4